Lots of us are familiar with situations when suddenly some breakdowns occur in our gadget and repair charges literally cost almost the cost of the gadget itself. When some accidents happen, your gadget and you are just unhappy about the repair cost and now your gadget is at the corner of the room just dead. But, just imagine what if you just have to pay 20% or don’t have to pay at all and your gadget is all fixed in standard quality.

Manufacturer warranty does not claim Physical damage, Liquid damage and Electrical short circuit but iDPP covers you with that too, which makes iDPP different.

You can buy the plan on the same day immediately after purchasing gadgets.

You can buy the plan directly from our official website/app or from our authorized merchants or from iDPP office.

You can buy the plan for mobile phones, laptops & tablets/iPad.

Active coverage tenor of the plan is one year from the date of purchase.

The cost of Damage Protection Plan for laptop is 5% of total bill amount and for mobile is 7.5% of total bill amount.

Yes, the plan is renewable up to 5 years (for laptop) and 4 years (for mobile) with fold of 1 year at a time.

If damage is accidental then iDPP will claim the damage and provide coverage.

You can insure a single gadget under one policy.

A display protection plan is a policy specifically designed to cover the repair or replacement costs associated with accidental damage to the display of your mobile device.

Yes, two time service is allowed in display protection plan.

Yes, accidental water damage to the display is covered.

The cost of Display Protection Plan is 5% if total bill amount.

You can get your display repaired at the company’s authorized service center (i.e., iDPP service center).

Yes, manufacturing defects of display covered under display protection plan.

Yes, your display protection plan covers the damage caused by dropping your device accidentally.

Yes, you can purchase display protection plan within 1 week after purchasing your device after the verification of company's staff.

Yes, display protection plan is transferable to any new owner if you sell your mobile.

Yes, display protection plan covers the damage caused by power surges or electrical fault.

Yes, you can purchase display protection plan for a mobile that you have bought from a third-party seller or market place.

Yes, you can purchase display protection plan for the device that you have received as a gift after the confirmation of the company’s staff.

Yes, you can purchase display protection plan for the device that you bought internationally after the confirmation of the company’s staff.

Our claim process is totally paperless and easy. You can directly claim your damage through our official website www.idpp.com.np

The required document may include the soft/hard copy of purchase receipt and any proof of damage.

3 days’ time period will be taken to process the claim. In case of non-availability of damaged parts in Nepal, service center will take 30 days’ time period.

Yes, NRs.99 should be charged as a claim filing fee.